FESTOOL'S 30-DAY MONEY BACK GUARANTEE
Buy with confidence. If you are not completely satisfied, return your tool within 30 days and you will receive a refund of either your purchase price or the lowest retail price at which the same item has been offered since your date of purchase. Freight charges are not refundable.
Service All-Inclusive Warranty
Festool offers a 3 year limited warranty, one of the longest in the industry. This warranty is valid on the pre condition that the tool is used and operated in compliance with the Festool operating instructions. Festool warrants that the specified tool will be free from defects in materials and workmanship for a term of 3 years from the date of purchase.
Conditions of the SERVICE ALL INCLUSIVE® Limited Warranty are as follows:
This warranty applies for 3 years from the date of original retail purchase. Proof of purchase is required. This warranty is void if the tool is not used, operated, repaired and maintained in accordance with the tool's instruction manual.
Excluded from this warranty's coverage are:
- Accessories and/or attachments, including, but not limited to, saw blades, drill bits, router bits, sanding discs and apparel
- Tools purchased from outside of the U.S. or Canada
- Repairs or replacements not performed by an authorized Festool Service Center, outside of routine maintenance as set forth in the instruction manual
- Parts or components not supplied by Festool or that have been modified
- Damage caused by misuse, abuse, accident, impact, abnormal wear and tear, improper storage and/or exposure to the elements, or neglect
- Damage caused by anything other than defects in materials and workmanship
- Normal adjustments and recommended maintenance as set forth in the tool's instruction manual
- Damage from the operation of the tool at a voltage or frequency different from the tool's rating, including the use of transformers
- Damage resulting from the use of any non-FESTOOL accessories or attachments
- Tools used in high volume industrial applications
Should any failure covered by this Limited Warranty occur, the purchaser must contact Festool through our website, www.festoolusa.com/sai or call 888-337-8600 for authorization and shipping information. Festool, in its sole discretion, may elect to repair, replace or refund the purchase price of any tool covered by this Limited Warranty that is found to be defective, at no cost to the purchaser. Warranty returns will be processed by Festool according to normal work flow and availability of replacement parts and components. Festool will issue a prepaid shipping label for return of the tool to the Festool Service Center and will also return the repaired tool freight prepaid, if the repair or replacement is covered under this Limited Warranty.
FESTOOL SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES REGARDLESS OF THE THEORY OF LAW ON WHICH THE CLAIM IS BASED. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY LIMITED TO THE DURATION OF THREE YEARS.
SOME STATES IN THE U.S. AND SOME CANADIAN PROVINCES DO NOT ALLOW EXCLUSIONS/LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES AND/OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE IN THE U.S. AND FROM PROVINCE TO PROVINCE IN CANADA.
With the exception of any warranties implied by state or province law as limited above, the foregoing limited warranty is exclusive and in lieu of all other warranties, guarantees, agreements, and similar obligations of Festool. No agent, representative, distributor, dealer, or employee of Festool has the authority to increase or otherwise modify the obligations or limitations of this warranty.
TERMS & CONDITIONS
You are entitled to a free extended limited warranty (1 year + 2 years = 3 Years) for your Festool power tool. Festool is responsible for all shipping costs during the first year of the warranty. During the second and third year of the warranty the customer is responsible for shipping the tool to Festool. Festool will pay for return shipping to the customer using UPS Ground Service. All warranty service is valid 3 years from the date of purchase on your receipt or invoice.
Excluded from the coverage under this warranty are: normal wear and tear, damages caused by misuse, abuse, or neglect; damage caused by anything other than defects in material and workmanship. This warranty does not apply to accessory items such as circular saw blades, drill bits, router bits, jigsaw blades, sanding belts, and grinding wheels. Also excluded are "wearing parts," such as carbon brushes, lamellas of air tools, rubber collars and seals, sanding discs and pads, batteries, and Festool gear (hats and t shirts).
The obligations of Festool in its sole discretion under this warranty shall be limited to repair or replacement or a refund of the purchase price for any Festool portable power tool that is found to have a defect in materials or workmanship during the warranty period. FESTOOL SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES REGARDLESS OF THE THEORY OF LAW ON WHICH THE CLAIM IS BASED . ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY LIMITED TO THE DURATION OF THREE YEARS.
Some states in the U.S. and some Canadian provinces do not allow the limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state in the U.S. and from province to province in Canada.
With the exception of any warranties implied by state or province law as limited above, the foregoing express limited warranty is exclusive and in lieu of all other warranties, guarantees, agreements, and similar obligations of Festool. Festool makes no other warranty, express or implied, for Festool portable power tools. No agent, representative, distributor, dealer, or employee of Festool has the authority to increase or otherwise change the obligations or limitations of this warranty.
FESTOOL WARRANTY DISCLAIMER
Shopfestool.com / US Tool & Fastener is not responsible for Festool's Warranty. Festool reserves the right to make changes to the warranty at any time. For the most current warranty be sure to refer to the warranty that comes with your purchase or check with Festool direct.